Terms of Service
Last updated: September 23, 2026
1. Acceptance of Terms
By creating an account or using LoyBooks, you agree to these Terms of Service. If you do not agree, please do not use the service. These terms form a binding agreement between you and LoyBooks Ltd, a company registered in England and Wales.
2. Description of Service
LoyBooks automatically synchronises sales data from Loyverse POS to Zoho Books. This includes creating invoices, matching contacts, syncing items, recording payments, and generating credit notes for refunds — on a continuous 15-minute cycle.
3. Subscription and Payment
LoyBooks is offered on two monthly plans: Standard at $29.99/month, for retail, cafes and quick-service businesses, and Hospitality at $79.99/month, for hotels, lodges and villas that run guest folios. Both plans start with a 14-day free trial (see section 4).
Payments are processed securely by Stripe. By subscribing, you authorise LoyBooks Ltd to charge your payment method on a recurring basis until you cancel.
4. Free Trial
Your 14-day free trial begins when you complete checkout. A payment card is required at signup, and nothing is charged during the trial. Unless you cancel before the trial ends, your subscription continues automatically: your card is charged the plan price on the day the trial ends, and every month after that. You can cancel at any time from the Billing tab of your LoyBooks dashboard, and if you cancel during the trial you are not charged.
5. Cancellation
You may cancel your subscription at any time from the Billing tab of your LoyBooks dashboard, or by contacting hello@loybooks.com. Cancellation takes effect at the end of the current billing period (or at the end of your free trial, in which case you are not charged). We do not offer refunds for partial months.
6. Acceptable Use
You agree not to:
- Share your account credentials with other parties.
- Attempt to reverse engineer or circumvent the service.
- Use the service for any fraudulent, unlawful, or abusive purpose.
- Interfere with the security or integrity of the service or its infrastructure.
7. Data and Privacy
Your use of LoyBooks is also governed by our Privacy Policy. You retain full ownership of your business data. LoyBooks processes it only to provide the sync service on your behalf.
8. Third-Party Services
LoyBooks connects to Loyverse and Zoho Books using your authorised credentials. We are not affiliated with or endorsed by Loyverse or Zoho. Your use of those platforms is subject to their own terms of service.
9. Limitation of Liability
LoyBooks is provided on an "as-is" basis. To the fullest extent permitted by law, LoyBooks Ltd is not liable for any data loss, sync errors, service interruptions, or consequential damages arising from your use of the service. You are responsible for verifying that synced data is accurate in Zoho Books before relying on it for accounting or tax purposes.
10. Intellectual Property
All rights in the LoyBooks software, brand, and documentation are owned by LoyBooks Ltd. You receive a limited, non-exclusive, non-transferable licence to use the service during your active subscription.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
LoyBooks Ltd · hello@loybooks.com · loybooks.com